For Employers
Automotive Product Knowledge Booster
Who does the course apply to?
All Customer facing staff
The workshop is designed to assist with
- Understanding the products and their Unique Selling Points (USP)
- Presenting positively to the client
-
Objection handling.
Course Objectives
- Product Knowledge TNA
- Presentation frameworks
- Competition - understanding it
- Sources of data
- Personalised benefits
- FAQ's
-
Chassis Control Systems, Telecoms, Navigation & Tyres
Duration
1/2 Day
Dates
TBC
Time
9am - 12pm
Location
Warren Bruce Court, Manchester www.warrenbrucecourt.co.uk
Cost
£95 + VAT per person (GM Chamber Rate)
£145 + VAT per person (Non Member Rate)
Trainer Details
Our trainer has been involved in Training and Development since the 1980’s and has worked as a freelance consultant since 1999, operating in a wide range of areas, which include Retail Sales, Manufacturing and Management Development. He has delivered on behalf of businesses within the UK and abroad. During this time he has worked with brands such as BMW UK, MINI UK, BMW AG, British Airways, Robert Bosch and Regenco.
He has held management roles within Peugeot UK, Pirelli Tyres and Wimpey Homes.
His professional interests include coaching, management development and business consultancy.